Player Safety

FashionTV Club Safe Online Gambling NZ

Practical safety information for New Zealand players, with the tools, limits and support services that keep online gambling fun.

Set the tone before you start

Online gambling works best when it stays inside a clear budget and a defined slice of your week. Decide before you deposit how much you can afford to lose without it changing anything about your week, and treat that number as your entertainment spend, the same way you would treat tickets to a concert. If you ever feel like you are chasing back losses or skipping things you usually enjoy, that is a sign to step back.

FashionTV Club includes a full set of player protection tools inside every account. Deposit limits, loss limits, session timers, time outs and self exclusion are all built into the cashier. They take a minute to set up and they are easy to adjust later, which makes them genuinely useful instead of a tick box exercise.

Deposit Limits

Cap how much can be deposited per day, week or month from inside your account.

Session Timers

Set a reminder that pings you after a chosen amount of time so you stay aware of how long you have been playing.

Time Outs

Lock yourself out for a day, a week or a month if you need a break with no commitment to leave longer term.

Self Exclusion

Close your account for six months, a year or longer if gambling has stopped being fun.

Spotting the warning signs

  • You are spending more than you planned to spend each week
  • You are chasing losses instead of taking a break after a tough session
  • You are hiding your gambling from family or friends
  • You are borrowing money to keep playing
  • You are missing work or social events to play

Need to talk to someone

The Gambling Helpline NZ is free, confidential and open every day. Call 0800 654 655, text 8006, or visit gamblinghelpline.co.nz for online support, group chats and resources for family.

Setting limits inside your account

  1. 1

    Open Settings

    Log in to your account, open the menu and choose Responsible Gaming.

  2. 2

    Pick a tool

    Choose between deposit limits, loss limits, session timers, time outs or self exclusion.

  3. 3

    Set the value

    Enter the amount or duration that fits your plan. Tighter limits take effect immediately.

  4. 4

    Review monthly

    Check your limits once a month and adjust them down if your circumstances change.

Stay in control

Set your limits at FashionTV Club today and play on your own terms.

Join FashionTV Club

Local NZ support services

New Zealand has a strong network of free and confidential support services for anyone affected by gambling. The Gambling Helpline NZ on 0800 654 655 is the central point of contact, with phone, text and online chat available every day of the year. Their team can connect you with face to face counsellors near you, run you through self help resources, and support family members worried about a loved one. The service is free, no judgement, and you do not need to share personal details to start a conversation.

The Problem Gambling Foundation runs counselling services across the country and offers Asian Family Services for Mandarin, Cantonese, Korean, Hindi, Vietnamese and Thai speakers. Mapu Maia provides Pacific focused counselling, and Salvation Army Oasis Centres run face to face support in major cities. Every one of these services is free at the point of use and follows strict confidentiality rules.

If you prefer to start with self help, the Choice Not Chance website carries a full library of NZ specific resources, mood diaries, money trackers and quizzes that help you spot patterns in your own play. Pair the self help with the deposit and loss limits inside your FashionTV Club account, and you have a practical safety net before you even pick up the phone.

  • Gambling Helpline NZ: 0800 654 655 (24/7, free, confidential)
  • Text 8006 for chat based support without making a call
  • Problem Gambling Foundation: face to face and online counselling
  • Asian Family Services: multilingual counselling across major NZ cities
  • Mapu Maia: Pacific focused gambling support
  • Choice Not Chance: free NZ self help library and trackers

Building healthy play habits

Healthy play habits are easier to maintain when they are written down rather than left in your head. Set a weekly entertainment budget, log it in your phone and treat it the same way you would treat a streaming subscription or a night out. If your budget for the week is gone, the rest of the week is gone for gambling, end of story. Coming back next week with a fresh budget is far healthier than topping up tonight to keep going.

Time matters as much as money. Set a session timer that pings you after sixty minutes, and step away from the screen when it goes off even if you are mid spin. A short break stops the kind of decision fatigue that nudges casual players into chasing losses. Most of our regulars play in defined evening sessions of an hour or two, treat the rest of the day as a no gambling zone, and find that pattern keeps the casino fun for years.

Player safety FAQ

Tighter limits apply immediately. Loosening a limit takes a cool off period of at least twenty four hours so the change is never made in the heat of the moment.