FashionTV Club Responsible Gaming

FashionTV Club is built around entertainment. The site only works long term when our players stay in control of their time and money. That is why every account ships with a full set of responsible gaming tools and why our support team is trained to help any player who needs to step back. There is no judgement involved, just practical help when you need it.

This page covers what is available, how to switch each tool on and where to go for free and confidential support inside New Zealand. The Gambling Helpline NZ on 0800 654 655 is open every day, and there are local services for face to face support if that suits you better.

FashionTV Club is strictly for players aged eighteen and over. Every new account is verified before any withdrawal is processed and our team uses both automated checks and document review to keep underage users out. If you share a device with younger family members, consider installing parental control software such as Net Nanny or Family Zone so they cannot reach gambling sites.

Deposit limits are the most useful tool for casual players. They cap how much you can move into your casino balance over a chosen period, and a tighter limit applies the second you confirm it. Loosening the limit goes through a twenty four hour cool off so you cannot raise the cap in the heat of a session. Set the daily limit to your true entertainment budget and the weekly and monthly limits to a small multiple of that, then forget the cashier exists for the rest of the week.

Loss limits work on the same logic but track your net losses inside the chosen window. Once the limit is hit, the cashier blocks new bets until the window resets. Loss limits are particularly useful on game day weekends where the temptation to chase a wobbly multi can drag a session further than you wanted to go. Pair them with a deposit limit for belt and braces protection.

Session reminders are the simplest tool of the lot. Pick a length of time, get a polite ping when you reach it, and decide whether to keep playing or close the tab. Time outs lock the account for a day, a week or a month with no commitment beyond that period, which is ideal when life is busy and you want to remove the option for a stretch. Self exclusion locks the account for six months, twelve months or longer, and the lock cannot be reversed inside the chosen period.

If you are worried about a friend or family member, the Gambling Helpline NZ runs dedicated lines for whanau and friends with practical advice and counselling. Talking openly without judgement, focusing on what you have noticed rather than accusing them of having a problem, and offering specific help such as managing money together for a stretch are all evidence based approaches. The most important step is starting the conversation, and the helpline can coach you through how to do that.